| | Welcome to Home Biodiesel Kits Info Page. If have any questions that are not addressed on the site, please send us an email or snail mail to:
BioEquipment, Inc.
PO Box 527
Bentonville, AR 72712
Or call 1-800-679-1398 9a.m. - 5p.m. Central time Monday thru Friday
customerservice@homebiodieselkits.com
NOTE: If you are planning on ordering a biodiesel kit please contact your bank or credit card company to ensure your daily limit is high enough for the purchase.
We are now offering a 12 month limited warranty on the Freedom Fueler, call now to secure your order!
Our intent is to bring affordable fuel to people who want to make it themselves. We are an authorized distributor of commercial processors and strive to offer the best deal on a commercial unit anywhere. Take your time visiting our site, if you are looking for more general information on biodiesel please see our Biodiesel Resources and Information which offers tons of info on the subject of biodiesel.
Payment Options
Prior to shipping all orders must be paid in full. The preferred method of payment is via credit card (Visa, Mastercard, Amex, and Discover). Money orders and cashiers checks are also accepted as payment, as well as Paypal (please call to pay using Paypal). Personal or company checks are accepted but must clear our bank prior to product shipment. If paying by credit card you will see the charge on your statement as BioEquipment, Inc. Please make all other payment methods written out to BioEquipment, Inc. We do not charge sales tax unless you live in Arkansas.
Shipping and Handling
Shipping costs are $350-$400 for all Freedom Fuelers shipping to the lower 48 states. This shipping charge is for all locations regardless of whether you need a lift gate or not. Other companies charge as much as double if you need a lift gate. All of our commercial processors will be shipped freight and require a shipping quote for delivery. Please contact us for a quote if shipping to Hawaii, Puerto Rico, or other US locations not in the lower 48 states. For international orders, please contact us for availability in your area and a shipping quote.
12 Month Manufacturer's Limited Warranty
All Freedom Fuelers are under a 12 month limited warranty by the manufacturer against defects in materials and workmanship for 12 months after delivery. This 12 month warranty includes replacement parts shipped directly to you free of charge. If a part breaks or is defective (if damaged in shipment see Product Delivery) please contact us via email with a phone number and time for us to have a technician call you to go over the issue. The technician will call and try to resolve the issue first before shipping out new parts. The manufacturer will pay the shipping costs on any replacement parts that fall under this warranty. Keep in mind we have sold hundreds of our processors in the last six months with less than 1% having any problems at all!
Product Availability
Due to rising fuel prices our products are in high demand. Our starter kits ship the next business day unless an item is delayed. Your processor may take up to 5-6 weeks to ship. We provide quality biodiesel kits on a first come first serve basis. If you are in a rush please do not hesitate to take advantage of this offer. If an item is customized or needs to be altered please expect a 1-2 week delay. If an item is delayed the customer will be notified immediately. Home Biodiesel Kits strives to provide biodiesel kits in a timely manner although we do not guarantee any ship times.
Product Delivery
Customer must be able to provide means of receiving the delivery of items on pallet which may require handling by two people. Once an item leaves our warehouse we are unable to prevent delays by the freight carrier. When receiving your items please check the condition of the item and make note of any damage before signing the bill of lading. The shipper is only responsible for damages noted on the bill of lading. Any damages not noted will not be covered by the shipper. If an item is severely damaged at the time of delivery please refuse delivery. The item will be returned to the manufacturer and a replacement item will be shipped to you.
Cancellations
A Freedom Fueler order may be cancelled for any reason prior to shipment of the order. Any cancellations will incure a 10% cancellation fee to cover our processing costs. If an order is requested to be cancelled and has already been shipped please refer to the ?Product Returns and Refunds? section below.
Product Returns and Refunds
Only unused products will be accepted within 30 days of delivery in original packaging in ?like-new? condition. If you wish to return an item you must contact us at 1-800-679-1398 to obtain a Return Authorization Number (RA#) before shipping the item back to us. Once you receive the RA# ship the item back to our factory with the RA# clearly marked on the packaging materials. If the RA# is not marked on the packaging the item will be refused by the factory. The customer must pre-pay for the item to be shipped back to the manufacturer, no C.O.D.?s will be accepted. A 20 percent restocking fee will be deducted when an unused item is received by the manufacturer. If there are any additional costs involved in bringing the returned item back to original condition, those costs will be deducted from the refund. All refunds will be returned in the same manner the order was originally placed.
Terms of Sale
1. Indemnification. IMPROPER USE OF BIODIESEL KITS CAN RESULT IN PROPERTY DAMAGE, SERIOUS INJURY OR EVEN DEATH. BioEquipment, Inc. is in no way responsible for the actions of its customers. The customer agrees to indemnify, defend and hold BioEquipment, Inc. and its affiliates, officers, directors, agents and employees harmless from any claim, demand, action, damage, or loss, including reasonable attorneys' fees, arising out of the customer's misuse of the products sold on this web site.
2. Limitation of Liability. IN NO EVENT SHALL BIOEQUIPMENT, INC. OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS OR EMPLOYEES BE LIABLE TO ANY PARTY (i) FOR ANY LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF ITS PRODUCTS, THE HOMEBIODIESELKITS.COM WEB SITE, OR ITS SERVICES, EVEN IF BIOEQUIPMENT, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE; OR (ii) FOR ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN, OR DESTRUCTIVE PROPERTIES OF ANY MATERIALS, PARTS, MANUALS, OR INFORMATION OBTAINED THROUGH HOMEBIODIESELKITS.COM.
Thank you for your interest in our biodiesel processors. We hope you have enjoyed your visit to your site. Your opinion matters! Send us an email with what you think our site and products might be missing.
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